How to Place Your Promotional Product Order

Found the perfect promotional giveaway for your next event? Congratulations! You’re about to bring your advertising to the next level.

If you’re ready to place your orders with Vivid Promotions, we have a simple and straightforward process. For quicker, easier and hassle-free process, make sure you have your ordering information and delivery details ready.

To place your order, you can send us your purchase order or email us to connect with one of our friendly sales team to get your orders underway. It’s that easy.

Promotional Product Order Process

For a step-by-step guide, here’s everything you need to do:

1. To begin, you can get a quote on the promotional products of your choice to view accurate pricing, images, and custom printing options. Click here for a step-by-step guide on how to request a quote.

2. To ensure an accurate quote, make sure to provide all information requested including delivery address so freight charges are included in the total quote.

3. Once you’ve requested the quote, one of our staff will get in touch with you to confirm the details and email you an official quote. In case of difficulties or if you have other queries, give us a call at 1300 72 70 92.

4. Once you’re ready to place your order, send through a detailed email of your order requirements, including such details as the product code, colours, quantities,  artwork files, delivery address and required date. You can also give us a call to place your promotional products order if that’s more convenient for unbranded orders.

5. For the final step, it’s time to finalise your orders. Our sales team will give you a preview of your promotional product orders to double check. If there are no corrections and changes, we’ll complete your order, which we will then send to production.

At Vivid Promotions, we can process and finalise promotional product orders within the same day. If you can respond to our emails and faxes promptly, we can guarantee to complete your order request in less than an hour.

Important Note: Please double check stock levels – as they can vary from day to day – prior to order to ensure delivery deadlines are met on time.

Tight Deadlines

Vivid Promotions can accommodate urgent promotional product orders. Check our rush order range, which includes low-cost promotional merchandise items, for last minute rush orders. We can deliver rush orders within 72 hours.

Payment Options

Vivid Promotions accepts Credit Card payments (MasterCard and Visa only). Or you can simply pay with EFT and email through remittance advice for a fast and instant transaction.

For more info on payment options, get in touch with the sales consultant who assisted with your ordering process.

Now sit back and relax. Vivid Promotions will take care of your promotional product needs.


Step-by-Step Guide: How to Request a Quote
Artwork Format Requirements
How to Ask for a Product Sample

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